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Power Generators / Heating Solutions
UPGRADED MATERIAL: High-quality Heating Wire for Optimal Performance
Our heating mat features high-quality heating wires designed for stable performance and a long service life. This ensures that your pet or insects can maintain their ideal temperature efficiently and safely.
HEAT EVENLY: Honeycomb Heating Pattern for Safe and Even Heat
The heating wire is carefully distributed in a honeycomb pattern, ensuring even and safe heat distribution for your pet or insects. This pattern minimizes hot spots and ensures a consistent temperature throughout the mat.
EASY TO USE: Conveniency and Safety
The heat mat is easy to clean, convenient to use, and energy-efficient. It is waterproof and damp-proof, making it safe to use under a tank or vivarium. Note, however, that you should not use it in water to avoid any risk of damage.
SPECIFICATION STANDARD: US Standard Plug for Direct Use
With a US standard plug and voltage settings, no adapter is needed. We recommend using this product with a thermostat to ensure accurate temperature control and safety.
APPLICATIONS: Versatile for Different Pet Species
Suitable for a wide range of pets, including tortoises, snakes, lizards, geckos, spiders, frogs, scorpions, small mammals, and other small pets. This product enhances the well-being of your pets by providing a comfortable and stable thermal environment.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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